Frequently Asked Questions

How does Zeroing protect my privacy and keep my information secure?

We know security and privacy are important to you – and they are important to us, too. We make it a priority to provide strong security and give you confidence that your information is safe and accessible when you need it. We’re constantly working to ensure strong security, protect your privacy, and make Zeroing even more effective and efficient for you. We have built easy-to-use privacy and security tools like multi-point authentication and verification. So when it comes to the information you share with Zeroing, you’re in control.

How can I get support?

To get help, simply send an email to with you questions or concerns and we will get back to you within 24 hours with all of the information you need.

Can I use Zeroing on my smartphone?

Yes, our website and online payment platform are mobile friendly.

How do I use Zeroing on my computer?

Zeroing is a web-based application. In other words, you need to have access to the internet to use Zeroing. Once you have reached the Zeroing landing page, simply follow the registration or log in process.

Is Zeroing free?

Yes, Zeroing is free for you to use. We have agreements with creditors that keep you from incurring any extra cost for our services. All of the payments you make through Zeroing go towards your overdue account(s) and getting you closer to being debt free.

What happens to my information when I am finished with Zeroing?

Your information is always secure in our database behind state of the art firewalls. All of your personal and banking information is encrypted.

Can I delete my account?

Yes, you can opt out of using Zeroing at any time and delete your account with us. If you decide to use Zeroing to continue to pay off a debt at a later date, you will need to register again.

What happens to my information once I delete my account?

We will delete all of your personal and banking information from our database aside from what we are required to keep by law. We will not share your information with any other outside company or individual.